- How long does it take for an order to arrive?
This means that your order is shipped from our global suppliers - usually overseas, and your item may take 3-4 weeks to arrive. Please do not panic if it does not show up immediately, it's on its way :)
Our standard shipping requires 5 days for processing and up to 20 days after that for delivery. We're always striving to deliver your items as quickly as possible. Quite often they arrive before the allotted time frame.
- How do I measure my child to order a dress?
- How do your sizes run?
- Can I still get an item that is "out of stock"?
- How can I track my order?
- Do you offer wholesale opportunities?
- What is your return policy?
- I ordered 2+ items, but only received one... where's my order?
We have a large assortment of products not stocked in house, when you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way :)
Please allow the full 3-4 weeks for arrival, if there are any issues, please contact us at firstname.lastname@example.org
- Is my personal information secure?